If you look at the product page you'll find a button below the product description button which reads, "SIZE CHART". Please click on that button to see different size options and the measurements for each one.
All items are produced and shipped from our facility within 2-5 business days from the time of purchase. Standard shipping times then apply.
Click the tracking information located in your confirmation email to view your shipping details and lead time. Deliveries may take longer for international orders due to customs regulations within your country. Please contact us if your order hasn’t arrived within the expected time.
U.S. orders are usually shipped via USPS and International Orders are shipped depending on the fulfillment center the product is from.
Transit times for United States orders: 2 - 5 business days
Transit times for International orders: 10 - 45 business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience.
Please make sure your email is correct when you place an order. Kindly check your SPAM folder to see if your confirmation email was sent there. If there is still no confirmation email, please email our support team at email@example.com
Please contact us as soon as you find out that you have made an error. If we catch the issue before the item goes into production, we can make the change. Remember, we strive to send out your product ASAP so act fast!
Please contact us as soon as you find out that you have made an error. If we catch the issue before the item ships, than we can make the change. Otherwise, we will have to wait until the item is returned to us.
We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will be replaced at no charge. Returns must be made within 14 days of receiving product. At the time you place an order, you will be asked to confirm all the details regarding the item's size, design, spelling, etc.
Therefore, we do not accept returns or exchanges for your selection of incorrect items, sizes, designs, etc. as we do not have the item in stock.All of our products are made-to-order based on the size you chose using the size chart provided during checkout. If you have any questions about placing an order, please contact us so we can make sure you are satisfied with your purchase.
If your item has any defects or errors on our part, we will replace the item at no additional cost. The damaged product does not need to be returned. If we are unable to replace the product due to inventory issues, we will refund you or send you a comparable item of your choice.
Please contact us at firstname.lastname@example.org and send us a photo of the damaged product. You have 7 days after receiving the package to let us know about this issue. After that, a replacement will not be possible anymore.
We strongly recommend reading the washing instructions found on the packing slip of your product. Designs are meant to last after many correct washings. Designs are not meant to last after being mistreated. If you believe that your product is defective, please contact us.
First we suggest you check if someone else from your household accepted your package.
If your package was delivered but you did not receive it or if your package is missing, it is your responsibility to first contact your local USPS carrier to report the issue concerning your stolen/lost/undelivered parcel. Once you have contacted the Post office concerning your stolen/lost/undelivered parcel, please email us at: email@example.com and we will work with you to see if we will need to re-send your order or issue a refund on a case-by case basis.